Back-billing

Back-billing by energy suppliers limited to 12 months

At Great Annual Savings, we know that energy bills going back months or years (back-bills), can be a concern for our customers.

Energy market watchdog Ofgem has introduced some welcome protection for smaller businesses in this area.  As of 1 November 2018, the standard licence conditions to microbusiness suppliers have changed.

Microbusinesses will now be treated the same as residential customers when it comes to back-billing for electricity and gas.

The newly-implemented standard licence conditions replace a previously voluntary code of conduct, which not all suppliers were signed up to and not all adhered to.  These new conditions limit any back-bill for electricity and gas to a maximum of 12 months.

This means that Ofgem is banning suppliers from issuing microbusinesses with back-bills for energy used more than 12 months ago.

Give us a call if you’re concerned about potential issues with back-billing and potentially unwelcome chunky bills for your business.

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Paul JohnsonGroup Financial Director

Paul Johnson is very much a home-grown talent.

He joined Great Annual Savings Group in its infancy, fresh from a youth career as a professional footballer with Hartlepool United.  He quickly established a reputation within the business and aced all required accountancy qualifications in the space of four years to become the Group’s Management Accountant.

Several successful projects later, Paul was promoted to Head of Finance.  When the former FD left GAS, he took on the mantle of the business’ most senior finance professional; boasting a string of incredible achievements all under the age of 30.

Quote:

“I have witnessed phenomenal growth at the Group over the many years I’ve worked here and I’m looking forward to guiding the Group into an exciting new chapter.”

Interesting fact:

Paul made his professional debut for Hartlepool United against Bournemouth in the Football League.  Some say Danny Ings still resides in his pocket to this day.