Backbilling Ban to impact microbusinesses

Microbusinesses included in backbilling ban on energy suppliers

Ofgem has dealt the UK’s energy suppliers a blow by preventing them from backbilling customers for incorrectly-billed gas and electricity usage from more than 12 months ago.

This will predominantly help residential consumers, but also applies to microbusinesses.

The move will become law from May 2018 for residential/domestic customers and in November 2018 for microbusinesses.

The backbilling ban will prevent suppliers from charging customers for usage that has been incorrectly billed from more than 12 months ago, reducing the chance of consumers and small businesses receiving ‘surprise’ energy bills that they have no way of planning for (or, in many instances, paying).

This is the latest in a series of government-led restrictions imposed on energy suppliers, including the headline-grabbing ‘energy price cap’ which is still in the process of being planned.

It is another incentive for suppliers to ensure smart meter roll-out across the country is on-track, meaning that they get accurate consumption data and are able to bill customers 100 per cent correctly.

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Paul JohnsonGroup Financial Director

Paul Johnson is very much a home-grown talent.

He joined Great Annual Savings Group in its infancy, fresh from a youth career as a professional footballer with Hartlepool United.  He quickly established a reputation within the business and aced all required accountancy qualifications in the space of four years to become the Group’s Management Accountant.

Several successful projects later, Paul was promoted to Head of Finance.  When the former FD left GAS, he took on the mantle of the business’ most senior finance professional; boasting a string of incredible achievements all under the age of 30.


“I have witnessed phenomenal growth at the Group over the many years I’ve worked here and I’m looking forward to guiding the Group into an exciting new chapter.”

Interesting fact:

Paul made his professional debut for Hartlepool United against Bournemouth in the Football League.  Some say Danny Ings still resides in his pocket to this day.